Terms of Service
Last updated: 21 June 2026. These terms govern your use of SwiftScore. We provide them for transparency, and we ask that you read them in full before using the service.
1. About us and these terms
SwiftScore ("SwiftScore", "we", "us", "our") is a service operated by PatchPilot Ltd, a company registered in England & Wales, trading as "SwiftScore".
- Operating entity: PatchPilot Ltd
- Company number: available on request ahead of launch
- Registered office: available on request ahead of launch
- ICO data-protection registration: available on request ahead of launch
- Contact: support@patchpilot.co.uk
These Terms of Service (the "Terms") form a legally binding agreement between you and PatchPilot Ltd and set out the rules for using our website, applications and any associated features (together, the "Service"). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, you must not use the Service.
These Terms should be read together with our Privacy Policy, Cookie Policy, Refunds & Cancellations Policy, Disclaimer, Affiliate Disclosure and Responsible Gambling information, each of which is incorporated into these Terms by reference.
2. Eligibility and age restriction (18+)
The Service is strictly for adults. You must be at least 18 years old to access or use any part of the Service. By using the Service you confirm that you are 18 or over and that you have the legal capacity to enter into these Terms.
We may ask you to confirm your age and may refuse, suspend or terminate access where we reasonably believe a user is under 18 or has provided false information. The Service must not be used by anyone for whom gambling-adjacent content is inappropriate or restricted.
3. Account registration and security
Some features require you to create an account. When you register you agree to provide accurate, current and complete information and to keep it up to date.
- You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
- You must notify us promptly at support@patchpilot.co.uk if you suspect any unauthorised use of your account.
- You may not share your account, transfer it to another person, or create an account using another person's identity.
- We may suspend or close accounts that are inactive, duplicated, or used in breach of these Terms.
We never store your full payment card details — see section 9.
4. The Service we provide
SwiftScore offers AI-generated football match predictions, statistics and related content. The Service includes:
- Free content: AI football match predictions, statistics, results tracking and editorial content available without payment.
- Premium subscription: a paid monthly subscription giving access to additional markets, deeper analysis and an ad-free experience (see section 7).
- Credits and collectible card packs: one-off purchases of "credits" that can be spent to open virtual collectible "card packs" — a digital entertainment feature only (see sections 6 and 8).
- Affiliate links: links to third-party betting operators licensed by the UK Gambling Commission (see section 11).
- Advertising: third-party advertising shown to users on the free tier (see section 11).
We may add, change, suspend or remove features at any time. We aim to keep the Service available but do not guarantee it will be uninterrupted, error-free or available at all times.
5. Predictions are not advice and carry no guarantee
All predictions, projections, ratings, probabilities and statistics provided through the Service are statistical estimates produced by automated models. They are provided for information and entertainment only.
- Predictions are not guarantees of any outcome. Past performance and accuracy records do not guarantee future results.
- Predictions are not betting advice, tips, financial advice, or any form of regulated advice.
- We are not a bookmaker and do not accept bets or operate any form of gambling.
- Any decision you make — including any decision to gamble — is made entirely at your own risk. Betting and gambling can be addictive and involve risk of financial loss.
Please see our Disclaimer and Responsible Gambling pages. If you choose to gamble, do so responsibly. When the fun stops, stop.
6. Credits and collectible cards have no monetary value
This section is important — please read it carefully. Credits and collectible cards are a digital entertainment feature only. By purchasing credits or opening card packs you acknowledge and agree that:
- Credits and collectible cards have no monetary or cash value of any kind.
- They are non-withdrawable — they cannot be cashed out, redeemed for money, or exchanged for anything of money's worth.
- They are non-tradeable and non-transferable — they cannot be sold, gifted, traded or transferred between users or to any third party.
- Opening a card pack does not award any real-world prize, cash, or anything of money's worth. The only outcome is the receipt of further virtual collectible cards within your account.
- Credits and cards exist only as entitlements within your SwiftScore account, are licensed to you for personal entertainment use, and remain our property.
Because credits and collectible cards have no cash value, are non-withdrawable and non-tradeable, and confer no prize of money's worth, the purchase and use of card packs is a paid digital entertainment feature and is not gambling. We do not operate, and these features are not, a lottery, prize competition or gaming activity within the meaning of UK gambling legislation.
7. Premium subscription
Premium is an optional paid subscription that unlocks additional markets, deeper analysis and an ad-free experience.
- Price: £6.99 per month, inclusive of any applicable VAT.
- Auto-renewal: the subscription renews automatically each month and your chosen payment method will be charged £6.99 on each renewal date until you cancel.
- How to cancel: you can cancel at any time from your account settings or by emailing support@patchpilot.co.uk. Cancellation stops the next renewal; you keep Premium access until the end of the period you have already paid for.
- Price changes: we may change the subscription price. We will give you reasonable advance notice by email and/or in the Service before any change takes effect. If you do not wish to accept a price change, you may cancel before it applies; continuing your subscription after a change takes effect means you accept the new price.
- Refunds: your statutory cancellation and refund rights, and our approach to refunds, are set out in our Refunds & Cancellations Policy.
8. Credits — purchase terms
Credits are bought as one-off purchases and spent within the Service to open virtual collectible card packs. Current credit bundles are:
- £2.99 — 600 credits
- £5.99 — 1,500 credits
- £12.99 — 4,000 credits
Prices are inclusive of any applicable VAT. By buying credits you agree that:
- Credits are delivered to your account as digital content immediately or shortly after purchase.
- Credits and the collectible cards obtained with them have no monetary value and the no-cash-value terms in section 6 apply in full.
- Because credits are digital content supplied immediately, your right to cancel may be lost once supply begins, as explained in our Refunds & Cancellations Policy.
- We may vary credit bundle prices and contents from time to time. Changes apply to future purchases only.
9. Payments
Payments for Premium subscriptions and credits are processed by Stripe (Stripe Payments Europe, Limited and/or Stripe, Inc.), our payment processor. Stripe acts as a data processor in respect of your payment details.
- Your card details are handled securely by Stripe and are never stored by us.
- By making a purchase you also agree to Stripe's applicable terms and authorise the relevant charge, including recurring charges for subscriptions.
- You are responsible for ensuring your payment method has sufficient funds and remains valid. If a payment fails, we may retry it, suspend paid features, or cancel the subscription.
How we handle the personal data involved in payments is described in our Privacy Policy.
10. Acceptable use and prohibited conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- use the Service if you are under 18, or assist anyone under 18 to use it;
- scrape, harvest, copy, mine, resell, redistribute or systematically extract any content, data or predictions from the Service;
- use automated means (bots, crawlers, scripts) to access the Service except as we expressly permit;
- attempt to gain unauthorised access to the Service, any account, or our systems, or interfere with, disrupt or overload the Service;
- reverse engineer, decompile or attempt to derive the source code or underlying models of the Service, except to the extent the law does not allow this to be restricted;
- create, exploit or abuse multiple accounts, or manipulate credits, packs, leaderboards or any feature to gain an unfair advantage;
- upload or transmit any unlawful, infringing, defamatory, harmful or malicious content or code;
- misrepresent any prediction or content as betting advice, an official tip, or a guarantee; or
- use the Service in any way that breaches applicable law or the rights of others.
We may investigate suspected breaches and take any action we consider appropriate, including removing content, suspending features, or terminating accounts.
11. Third-party links, affiliates and advertising
The Service contains links to, and advertising from, third parties — including betting operators licensed by the UK Gambling Commission. Where you click an affiliate link and go on to use an operator, we may receive a commission or other payment. This does not affect the price you pay or the predictions we publish. Our commercial relationships are explained further in our Affiliate Disclosure.
- Third-party operators, advertisers and websites are independent of us and are not under our control.
- We do not endorse, and are not responsible or liable for, the products, services, content, odds, terms or conduct of any third-party operator or advertiser.
- Any dealings you have with a third party — including any account you open, deposit you make or bet you place — are solely between you and that third party, on their terms.
- You should always read and rely on the terms, privacy policy and licensing of any operator before using their service, and gamble only with operators licensed in your jurisdiction.
12. Intellectual property
All content on the Service — including predictions, models, software, text, graphics, logos, the SwiftScore name and branding, collectible card designs, and the selection and arrangement of content — is owned by or licensed to PatchPilot Ltd and is protected by intellectual property laws.
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own personal, non-commercial use, subject to these Terms. You acquire no ownership rights. You may not copy, reproduce, distribute, publish, adapt or create derivative works from any part of the Service except as expressly permitted by us or by law.
Third-party trade marks, team names and league names remain the property of their respective owners and are used for identification and informational purposes only; their use does not imply any affiliation or endorsement.
13. Disclaimers and limitation of liability
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these Terms, including any implied warranties as to accuracy, reliability, fitness for a particular purpose, or uninterrupted availability.
To the fullest extent permitted by law:
- we are not liable for any losses arising from your reliance on predictions, statistics or other content, or from any gambling or financial decisions you make;
- we are not liable for the acts, omissions, content or services of any third-party operator, advertiser or website;
- we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, winnings, data, goodwill or opportunity; and
- our total aggregate liability to you for all claims arising out of or relating to the Service in any 12-month period shall not exceed the greater of (a) the total amount you paid us for the Service in that period, or (b) £50.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any of your statutory rights as a consumer that cannot lawfully be excluded.
14. Indemnity
You agree to indemnify and hold harmless PatchPilot Ltd, its officers, employees and agents from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or connected with your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of any third party.
15. Suspension and termination
You may stop using the Service at any time and may close your account by contacting us. We may suspend, restrict or terminate your access to all or part of the Service, with or without notice, if you breach these Terms, if we reasonably suspect unlawful or harmful activity, or if we are required to do so by law.
On termination, your right to use the Service ends. Any credits or collectible cards associated with your account have no monetary value and are not refundable or redeemable on termination, except where the law requires otherwise. Provisions that by their nature should survive termination — including those on intellectual property, disclaimers, limitation of liability, indemnity and governing law — will continue to apply.
16. Changes to these terms
We may update these Terms from time to time, for example to reflect changes to the Service, our business or the law. When we make changes we will update the "Last updated" date at the top of this page and, where the changes are significant, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree to a change, you should stop using the Service.
17. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual disputes or claims), are governed by the law of England & Wales. The courts of England & Wales have exclusive jurisdiction, save that if you are a consumer resident elsewhere in the UK you may also bring proceedings in your home jurisdiction.
18. How to contact us
If you have any questions about these Terms or the Service, or wish to make a request, please contact us:
- Email: support@patchpilot.co.uk
- Operating entity: PatchPilot Ltd (trading as "SwiftScore"), registered in England & Wales
- Company number: available on request ahead of launch
- Registered office: available on request ahead of launch